Refund Policy

Refund Policy

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Each item is manufactured individually after purchase.

Damaged or Incorrect Items

If you receive a damaged item or an incorrect order, please contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or issue a full refund.

Natural Variations

Subtle variations in surface, texture, and finish are inherent to the handmade production process and are not considered defects. Color appearance may vary depending on display settings.

Contact

Email us at shultzo3d.studio@gmail.com with your order details and photos within 48 hours of receiving your order.

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